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Accepts All Insurance

45-Minute Response Time

For 24/7 emergency restoration response in Alameda County, Contra Costa County and nearby regions, reach out to us today by calling us at:


For immediate restoration assistance in New Orleans and nearby areas, reach out to us today at






For immediate restoration assistance in New Orleans and nearby areas, reach out to us today at

  • Do you work with my insurance?

    Yes, Premier Property Restoration collaborates with all insurance carriers to ensure your water damage restoration needs are thoroughly communicated and documented. We provide detailed documentation and readings to your insurance company to facilitate optimal coverage for your claim.

  • How long will the water damage restoration process take?

    The timeline for water damage restoration can greatly fluctuate based on the extent of damage and the size of the property involved. Generally, the restoration process can take anywhere from one to two weeks to be fully completed. 

  • How much does water damage repair cost?

    Costs associated with water damage restoration can vary significantly, with prices ranging from $1,300 to $5,600 on average, depending on the level of damage incurred. By choosing Premier Property Restoration, you benefit from our strong relationship with insurance providers, ensuring we advocate efficiently for your claim to secure the maximum insurance coverage for your water damage repair needs.

  • What are the most common causes of water damage?

    • Leaking or Busted Pipes: Over time, plumbing pipes may weaken and fail, resulting in leaks or bursts that cause significant water intrusion. This issue is frequently at the heart of residential and commercial water damage cases.
    • Appliance Failures: Regular household appliances, including washers, dishwashers, refrigerators, and water heaters, can malfunction, leading to water leaks or floods.
    • Roof Leaks: A compromised or poorly maintained roof can permit rainwater to penetrate, causing damage to interior spaces, including ceilings and walls.
    • Clogged Gutters: Gutters choked with leaves and debris can cause rainwater to spill over, potentially affecting the foundation or walls of a building.
    • Foundation Cracks: Water can seep through cracks or openings in a building's foundation, leading to basement floods or structural concerns.
    • Heavy Rainfall and Storms: Intense weather conditions such as torrential rains and hurricanes may occasion flash floods and consequent extensive water damage.
    • Sewer Backups: Backflows from sewer or septic systems can introduce contaminated water into properties, leading to health hazards and significant material damage.
    • Blocked Drains: Clogs in drains of sinks, toilets, or bathtubs can cause overflow issues, resulting in water damage in affected areas.
    • HVAC Issues: Faults in the HVAC system, like clogged condensation lines or failures in the equipment, can lead to unexpected water leakage.
    • Natural Disasters: Catastrophic events such as floods, hurricanes, and earthquakes are notorious for inducing considerable water damage across vast areas.
    • Frozen Pipes: In colder regions, pipes that freeze and subsequently burst upon thawing can be a common source of water damage.
  • Will my insurance cover the flood damage costs?

    Coverage for flood damage largely depends on the source of the water and the specifics of your insurance policy. If the flood originates from outside the property, such as from overflowing rivers or heavy rainfall, typical homeowners' insurance policies do not offer coverage. These scenarios require a separate policy that specifically covers flood damage, typically available through the National Flood Insurance Program (NFIP). Conversely, if the source of the flooding is inside the house, like a burst pipe, your homeowners' insurance might cover the costs, contingent upon the cause of the burst. Negligence on the part of the property owner is generally not covered, but if the incident occurred due to uncontrollable factors, your insurance is likely to provide coverage. For more detailed information, visit [FEMA's Flood Insurance Guide](https://www.fema.gov/flood-insurance).

  • What are the most common sources of floods?

    Floods can originate from various sources, both inside and outside a property. Common causes include:


    • Heavy Rainfall: This is particularly impactful in urban areas with impermeable surfaces where the ground cannot absorb all the water.
    • Melting Snow and Ice: Rapid melting during spring or warm periods can cause excessive runoff, leading to overflowing bodies of water.
    • Overflowing Rivers: Excessive rain or snowmelt can cause rivers to overflow their banks, leading to flooding.
    • Internal Property Issues: Problems such as burst pipes, malfunctioning appliances, clogged drainage systems, or sump pump failures can result in localized flooding.
    • Storm Surges and Tsunamis: Coastal areas may face flooding due to storm surges during severe weather or tsunamis following underwater disturbances.
    • Dam and Levee Failures: These can cause sudden catastrophic flooding with little warning.
    • Urban Drainage Basins: Flash flooding can occur in urban areas due to inadequate drainage during heavy rainstorms.
    • Blocked Drainage Channels: Debris or sediment blockages can lead to localized flooding.
    • Landslides and Debris Flows: These can disrupt the natural flow of rivers and streams, causing flooding.
  • How to extract water from the carpet?

    Removing water from a carpet requires immediate action to prevent lasting damage. Steps include:


    • Safety Precaution: Deactivate electricity and utilize protective gear.
    • Water Removal: Employ a wet/dry vacuum on the affected carpet areas.
    • Drying & Sanitizing: Enhance drying through air circulation and apply sanitizing measures post-drying.
  • Is water removal faster than letting it dry out naturally?

    Opting for professional water removal accelerates the drying process significantly in comparison to natural drying, which can lead to extensive damage and additional complications like mold growth and structural concerns.

  • How much does water mitigation cost?

    The cost for water mitigation services can range from $1,300 to $5,600. It's important for clients to understand that with Premier Property Restoration, every necessary document and reading will be meticulously prepared and submitted to your insurance provider. This ensures you receive the maximum coverage entitled under your insurance policy. Our experienced team is dedicated to making the restoration process as cost-effective and stress-free as possible.

  • How long does water mitigation take?

    The timeframe for a comprehensive water damage restoration, which includes water mitigation, generally spans between 3 to 7 days. This duration can vary significantly depending on several factors, such as the extent and location of the damage, the category of water involved, and the types of materials affected. At Premier Property Restoration, our goal is to expedite the process without compromising on quality, ensuring that your property is restored efficiently and effectively.

  • How Much Does It Cost To Detect A Water Leak?

    The cost of detecting a water leak varies, ranging from $100 to $1,000, depending on the complexity and location of the leak. Homeowners insurance may cover leak detection costs under certain conditions, and we can provide all necessary documentation for your claim.

  • How Accurate Is Leak Detection?

    With Premier Property Restoration, accuracy is guaranteed. Our advanced equipment and expert knowledge enable us to detect any type of leak your property might encounter, ensuring rapid and effective resolution.

  • Does homeowners insurance cover sewage cleanup?

    In certain circumstances, homeowners insurance policies do cover sewage damage. Coverage is typically dependent on the cause of the sewage backup being sudden and accidental; this includes unforeseen incidents such as heavy rainfalls or tree roots intruding into the sewage system. It's crucial for a sewage cleanup company like Premier Property Restoration to evaluate and document the damage immediately. We collaborate closely with your insurance company, furnishing them with all necessary data to maximize the likelihood of coverage. 

  • How fast can you get out to my property?

    We understand the importance of immediate action in a sewage emergency. Premier Property Restoration is committed to being at your property within 60 minutes to commence the sewage cleanup process. Our quick response helps mitigate further damage and starts the restoration process swiftly.

  • Do you work with my insurance?

    Yes, Premier Property Restoration works with all insurance companies. We aid in the insurance claims process by providing your insurer with a comprehensive assessment, including pictures, readings, and thorough documentation. This detailed approach significantly enhances the likelihood that your insurance policy will cover the cleanup services we provide.

  • Does insurance cover thermal imaging?

    When thermal imaging is employed to assess damage after an incident, particularly to determine the scope of water damage, there is a higher chance of it being covered by insurance policies. On the contrary, its use as a preventive tool or for maintenance purposes generally falls outside of insurance coverage. The extent to which thermal imaging is covered varies greatly across different insurance policies, and in some instances, it may be included under specific conditions. It is crucial to engage in a detailed discussion with your insurance provider to understand the specifics of your policy and how it applies to thermal imaging services for water damage assessment.

  • What does a dehumidifier do?

    A dehumidifier is a device designed to regulate indoor humidity levels by extracting moisture from the air. This process involves pulling humid air into the unit, cooling it to condense the moisture, and then releasing dry air back into the environment. This mechanism is essential for creating a healthier, more comfortable indoor atmosphere and preventing damage caused by excess moisture.

  • Does insurance cover structural drying?

    Typically, structural drying services are covered by insurance, provided that the cause of water damage is an insured event and not attributable to property neglect.

  • How fast can you get out to my property?

    Premier Property Restoration is committed to rapid response times. We can arrive at properties located in New Orleans and its surrounding areas within 45 minutes, ensuring prompt action to mitigate damage and commence restoration efforts.

  • How much does fire damage restoration cost? 

    On average, the cost is around $12,900, though it varies based on the extent of the damage and specific repairs needed. Insurance typically covers these expenses with a lesser deductible. 

  • Can you restore fire-damaged materials? 

    Yes, Premier Property Restoration can restore materials damaged by fire, smoke, or odor, returning them to their pre-loss condition. This includes a wide range of items, from clothing and electronics to artwork and furniture.

  • Does insurance cover fire & smoke cleanup?

    Typically, fire & smoke cleanup is covered under a standard homeowners insurance policy, which may also offer protection from damages caused by neighbors or wildfires. It's advisable to review your policy for specific coverage details. Premier Property Restoration assists clients in navigating the insurance claims process to maximize the benefits of their claims.

  • How fast can you get out to my property?

    For fire & smoke cleanup-related services in the New Orleans area, we can typically be on-site within 45 minutes. Our priority is to address your needs promptly and efficiently, minimizing the impact of fire damage on your property and life.

  • How to get rid of mold?

    Removing mold can be challenging, and if not done correctly, mold spores might be distributed further, leading to new mold growth in unaffected areas. It's best to contact Premier Property Restoration for a professional mold inspection and a detailed removal plan. Short-term measures to mitigate small mold infestations include:


    • Safety First: Equip yourself with protective gear, such as an N95 respirator, gloves, goggles, and coveralls.
    • Identify and Fix the Source of Moisture: Locate the moisture source causing the mold growth and address it to prevent a recurrence.
    • Isolate and Remove Mold: Seal off the affected area and remove visible mold and contaminated materials.
    • Clean and Disinfect: Use mold-specific cleaners for thorough cleaning and disinfection.
    • Prevent Future Growth: Solve the underlying moisture problem, improve air circulation, and maintain humidity levels to deter mold growth.
  • Does homeowners insurance cover mold removal?

    Homeowners' insurance may cover the cost of mold removal if the mold results from a sudden and accidental event, like a burst pipe or water heater leak. However, if mold growth stems from ongoing neglect or maintenance failure, insurance coverage may be denied. At Premier Property Restoration, we assist New Orleans, LA, homeowners in navigating their insurance claims to achieve the best possible outcome.

  • How to get a free mold inspection?

    While mold inspection costs can deter some property owners, there are avenues to potentially receive a free inspection, including:


    • Homeowners insurance: Possible coverage for mold inspection under your policy due to a covered peril, like water leaks or storm damage.
    • Contact Local Health Departments: Some offer free or low-cost assessments for public health concerns related to mold.
    • Landlord Responsibility: Landlords may be obligated to cover inspection and remediation costs for mold due to structural issues or improper maintenance.
  • Who to call for a mold inspection?

    For all your mold inspection needs in New Orleans, LA, reach out to Premier Property Restoration. Our team is ready to assist you in assessing and addressing any mold concerns you may have.

  • How much does biohazard cleanup cost? 

    On average, expect costs between $3,000 - $5,000, varying by the job's complexity and scale.

  • Does renters insurance cover biohazard cleanup?

    Coverage for biohazard cleanup under renters insurance isn't typically specified, making it crucial to partner with a company like Premier Property Restoration, which works diligently with insurance providers to secure maximal coverage for our clients.

  • Who cleans up crime scenes?

    Crime scene cleanup is expertly handled by specialized companies like Premier Property Restoration. Our fully trained teams are prepared to tackle a wide range of biohazard scenarios, offering professional cleanup services to mitigate health risks and restore environments.

  • Does insurance cover crime scene cleanup services?

    Coverage for crime scene cleanup services can vary widely depending on individual insurance policies and the nature of the situation. While many homeowners' and renters' insurance policies may cover biohazard and decontamination services, it's essential to review your policy details and consult with your insurance provider. Premier Property Restoration can assist in navigating insurance claims to determine eligibility for coverage, ensuring you receive the support you need during challenging times.

  • How dangerous is drug lab cleanup?  

    The cleanup of drug labs is fraught with dangers due to the hazardous chemicals and materials involved in the production of illegal drugs. The risks vary based on the drugs being produced, the operation's scale, and the specific involved chemicals. This underscores the necessity of engaging Premier Property Restoration, a company that excels in all aspects of drug lab cleanup, ensuring safety and effectiveness in the process.

  • Why do people hoard?

    Hoarding stems from strong emotional attachments to possessions, fears over future needs, decision-making anxiety, and seeking safety in items. It can also serve as a coping mechanism for underlying anxiety or trauma. Recognizing the complexity of hoarding as a mental health issue is the first step toward offering supportive and professional help.

  • How to help a hoarder?

    Assisting someone who hoards involves offering steady support and encouragement towards seeking professional help while respecting their independence. Educating oneself about hoarding, maintaining open channels of communication, and setting boundaries for personal well-being are crucial steps. Supporting their recovery process respectfully acknowledges that while progress can be slow, every step forward counts.

  • Mold Remediation vs Mold Removal

    • Mold Remediation: Includes mold removal, focusing on thoroughly eliminating mold and preventing its source.
    • Mold Removal: A subset of remediation targeting the removal of mold and affected materials.
  • When is mold remediation required?

    Mold remediation is necessary upon notable visibility or spread of mold facilitated by an ongoing moisture source.

  • How long does mold remediation take?

    Typically, the process spans one to five days, extending to weeks for more extensive infestations.

Servicing All Across Louisiana

St. Mary Parish

Orleans Parish

Premier Property Restoration locally owned and operated in Houma, LA services:

CALL US TODAY

(985) 529-8144

BENEFITS OF WORKING WITH US

We provide no-obligation, completely free estimates to ensure you can plan your restoration with total financial clarity. Our evaluations are comprehensive, truthful, and always transparent from the outset.

100% Free Estimates

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As a family-owned and operated business, we bring a commitment to service, integrity, and excellence to every project we undertake. Trust and reliability are paramount to us, particularly in the realm of home restoration.

Family Owned

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Our licensed and certified professionals handle each service, guaranteeing industry-standard quality. We take pride in our skilled team, fully equipped to expertly and efficiently address your restoration needs.

IICRC & IRI Certified

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In times of crisis, prompt response is essential, and our team is dedicated to arriving swiftly to minimize any damage. We're available 24/7, ensuring that your emergency receives immediate attention and resolution.

24/7 Response

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GET IMMEDIATE HELP TODAY

Is your property flooded because of a busted pipe or another accident?
In emergency situation such as these, we will be there to help right away.

As a family-owned and operated business, we bring a commitment to service, integrity, and excellence to every project we undertake. Trust and reliability are paramount to us, particularly in the realm of home restoration.

Family Owned

BENEFITS OF WORKING WITH US

Family Owned

As a family-owned and operated business, we bring a commitment to service, integrity, and excellence to every project we undertake. Trust and reliability are paramount to us, particularly in the realm of home restoration.

100% Free Estimates

We provide no-obligation, completely free estimates to ensure you can plan your restoration with total financial clarity. Our evaluations are comprehensive, truthful, and always transparent from the outset.

Fast Response Times

In times of crisis, prompt response is essential, and our team is dedicated to arriving swiftly to minimize any damage. We're available 24/7, ensuring that your emergency receives immediate attention and resolution.

IICRC & IRI Certified

Our licensed and certified professionals handle each service, guaranteeing industry-standard quality. We take pride in our skilled team, fully equipped to expertly and efficiently address your restoration needs.

Info@premierppr.com

4955 West Napoleon Avenue #3102, Metairie, la 70001

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